Frequently Asked Questions

The cost depends on the volume of goods, distance, floor level, and packing requirements. Contact us for a free, no-obligation quotation.

Typically, a standard 2BHK house takes about 4-6 hours to pack and load, and a similar time to unload and unpack at the destination.

Yes, it is highly recommended to empty all furniture. Loose items inside drawers can damage the furniture during transit or make it too heavy to lift safely.

We provide basic dismantling and reassembling of standard furniture like beds and dining tables. For ACs and specialized electronics, we recommend hiring professional technicians.

We try our best, but plants are delicate and can suffer during transit due to lack of sunlight and air. We transport them at the owner's risk.

Absolutely! We use specialized bubble wrap, corrugated sheets, and dedicated crates to ensure your fragile items remain 100% safe.

Yes, we can deliver cartons to your home a few days before the move if you wish to pack your clothes or personal items yourself.

A standard local 2BHK move usually involves a supervisor and 3-4 trained packing professionals.

Yes, our team will collect all the empty cartons, bubble wrap, and packing tape before leaving your new home.

Yes, we have the necessary equipment and manpower to move heavy and specialized items safely.

Absolutely. We specialize in minimal downtime corporate moves and can schedule your office relocation over the weekend or during non-business hours.

We use specialized anti-static bubble wrap, customized crates, and professional handling techniques to ensure servers, computers, and other IT equipment are transported safely.

Yes, we provide secure, sealed cartons for confidential documents to ensure they are transported safely and privately.

Yes, our trained carpenters can dismantle and reassemble modular workstations, conference tables, and other office furniture.

We recommend employees pack their personal items. We will handle all the IT equipment, files, and furniture.

We use a strict labeling and inventory system. Every box and item is tagged with its destination floor, department, and desk number.

Yes, we offer secure warehousing solutions for office furniture and equipment that you may not need immediately.

Yes, every office move is assigned a dedicated project manager who will coordinate the entire process from start to finish.

Certainly. We have extensive experience navigating multi-floor buildings, service elevators, and complex office layouts.

We can arrange for the disposal or recycling of old office furniture upon request.

We use specialized enclosed car carriers and customized tie-downs to ensure your vehicle is transported scratch-free and protected from weather elements.

Yes, we can pack and transport your bike along with your household goods in the same truck for local or interstate moves.

Transit times vary by distance. Generally, it takes 4 to 10 days to transport a vehicle across major Indian cities.

We recommend leaving only about a quarter tank of fuel in the vehicle. This is enough for loading and unloading while minimizing weight and safety risks.

It is highly discouraged. We are not responsible for any personal items left inside the vehicle, and extra weight can cause damage.

Your car will only be driven for loading onto and unloading from the carrier. It will not be driven for the actual transport.

We require a copy of the RC (Registration Certificate), valid insurance, and your ID proof for legal transit.

Yes, we highly recommend taking our transit insurance specifically designed for vehicle transport to cover any unforeseen damages.

Luxury cars are handled with extreme care, using specialized hydraulic lifts and premium enclosed carriers for maximum protection.

Yes, we provide tracking updates so you can monitor your vehicle's journey.

Yes, we provide everything needed, including multi-layer corrugated boxes, bubble wrap, packing paper, tape, and customized crates.

Yes! We offer packing-only services if you have your own transport arrangements.

Televisions and electronics are packed using anti-static wrap, thick foam padding, and sturdy corrugated boxes or wooden crates.

Yes, we provide specialized wardrobe cartons so your clothes can remain on hangers and arrive wrinkle-free.

Certainly. However, please note that our insurance only covers items packed by our professional team.

Our team will collect all empty boxes and packing materials on the same day if you opt for our unpacking service.

We will unpack the items and place them on the kitchen counters. However, organizing them inside cabinets is usually done by the customer.

We strive to use recyclable corrugated boxes and paper packing materials wherever possible to minimize environmental impact.

Books and heavy items are packed in smaller, reinforced boxes so they do not become too heavy to lift safely.

Yes, we provide custom-built wooden crates for valuable paintings, sculptures, and antiques.

Yes, we use dollies, hand trucks, sliders, and lifting straps to safely move heavy furniture and appliances.

Absolutely. Our loading crew undergoes rigorous training on body mechanics and safe lifting techniques to prevent damage to your goods and property.

Yes, we use floor runners, door jamb protectors, and banister covers to ensure your old and new homes are not damaged.

We use a strategic loading method, placing heavy items at the bottom and securing everything with tie-down straps to prevent shifting during transit.

Yes, we offer labor-only services if you have rented your own truck.

We take extra precautions by using shrink wrap on all furniture and moving quickly. Our trucks are fully covered and waterproof.

Yes, if items cannot fit through stairwells or doors, our team can carefully hoist them through a balcony or window.

For local moves, the same team usually unloads. For interstate moves, a verified local partner team will handle the unloading.

Yes, our team will place your heavy furniture and appliances exactly in the rooms and positions you specify.

If a large truck cannot enter your street, we use smaller shuttle vehicles to transport goods from your home to the main truck.

Yes, our warehousing facilities feature 24/7 CCTV surveillance, security guards, and restricted access.

Yes, we offer climate-controlled storage options to protect sensitive items like artwork, electronics, and wooden furniture from extreme temperatures.

Absolutely. We offer flexible short-term storage options, which is very common during complex relocations.

Storage costs are calculated based on the volume of your goods and the duration of storage. Contact us for a precise quote.

Yes, you can access your goods, but we require a 24-hour prior notice to prepare your consignment.

Yes, we offer specific storage insurance plans to cover your goods against fire, theft, and natural disasters while in our facility.

For long-term storage, we use special moisture-resistant packing materials and industrial shrink wrap to prevent dust and mold.

Yes, we have dedicated, secure parking and storage areas for vehicles.

Yes, our facilities undergo regular professional pest control treatments to ensure your goods remain safe from rodents and insects.

We do not store perishable foods, flammable liquids, explosives, illegal items, or live animals.

While not strictly mandatory, we highly recommend transit insurance for all interstate and long-distance moves to protect against unforeseen circumstances.

It covers damages resulting from accidents, fire, theft, and natural disasters during the transit period.

The premium is usually calculated at 3% to 4% of the declared value of the goods.

You will need to fill out an inventory list and declare the current replacement value of the items you wish to insure.

In the rare event of damage, you must notify us immediately upon delivery. Our claims team will guide you through the process.

Insurance generally covers significant damage or total loss. Minor cosmetic scratches are usually subject to the policy terms and deductibles.

Fragile items are covered provided they were packed by our professional team. Items packed by the customer are usually exempt.

Once all documentation (photos, claim forms) is submitted, a standard claim is usually processed within 15-30 days.

Yes, you are welcome to arrange your own transit insurance through your preferred provider.

No. We strictly prohibit packing cash, jewelry, and valuable documents. These must be carried personally by you.

Yes, we handle end-to-end logistics including customs clearance, documentation, and international freight forwarding.

Transit times vary greatly by destination and shipping method (air vs. sea). Sea freight can take 4 to 8 weeks, while air freight takes 1 to 2 weeks.

Yes, international shipments require export-quality packing, including moisture-absorbing desiccants and custom crating for maximum protection.

Yes, we can arrange for Roll-on/Roll-off (RoRo) or containerized shipping for your vehicle to most countries.

Requirements vary by country, but generally include a passport copy, visa, work permit, and a detailed inventory packing list.

Import duties depend on the destination country's customs regulations. We will guide you on the specific rules for your destination.

Yes, through our network of global partners, we provide seamless door-to-door delivery and unpacking at your new international home.

Yes, countries have strict rules against agricultural products, certain medications, alcohol, and firearms. We will provide a prohibited items list for your destination.

In most countries, our destination partner handles clearance on your behalf. However, some countries require the owner to be present.

Yes, we offer specialized marine insurance that covers your goods during the complex sea or air freight journey.

It depends on the distance. A move between neighboring states might take 2-4 days, while across the country could take 7-14 days.

We offer both dedicated trucks (faster, slightly more expensive) and shared/part-load trucks (cost-effective, takes longer).

Yes, our long-haul fleet is equipped with GPS, and you can contact our support team for daily location updates.

Our verified destination branch or partner team will receive the truck, unload, and unpack your goods at your new home.

We have a pan-India breakdown assistance network. If a truck cannot be repaired quickly, your goods are safely transferred to a backup vehicle.

Our final quotation is all-inclusive and covers all toll taxes and state border permits.

For safety and insurance reasons, customers are not permitted to travel in the moving trucks.

We use physical partitions inside the truck and a strict color-coded tagging system to ensure zero mix-ups.

Yes, we can seamlessly coordinate the transport of both your household goods and your vehicle.

We provide an estimated delivery window. The exact time depends on local traffic and city entry restrictions for heavy vehicles.